Who we are…
Who we are…
Letting
why us?
Maurice, Saskia and Rick Yardley are the proud Management Right Operators at the Alexander Lombard Tower & Sienna Apartments for 9 consecutive years.
ALT & Sienna On-Site Management are the Exclusive on-site Managers whom conduct and warrant the ongoing day to day operations within the building complex (i.e. cleaning and general maintenance of Common Property). We also have the Exclusive Rights from the Owners Corporation to conduct the business of a Letting & Sales Agent from the ALT reception. As a licensed Real Estate Agent, we operate a Letting Service on-site to offer Investors the confidence that there is someone on-site that can provide personal assistance, whether it is details on the complex, or on the local services and activities.
Our Building Managers and Letting Agents at ALT & Sienna On-Site Management reside at the complex which means we are usually the first to be aware of any disruption, damage or security concerns occurring on site – effectively putting them in the best position to take action efficiently. The Resident Manager has an obvious interest in the buildings’ presentation as it will influence the ability to market the facility in which they are also an investor and pro-active resident manager.
What does this mean? Having your apartment and complex managed under the one entity (ALT & Sienna On-Site Management) promotes long-term success, value and smooth operation of the building. We are also financially vested within the Scheme which provides our Lot Owners the confidence your apartment and building is managed as if it is our own.
If there is anything we can assist with our Lot Owners and Investors. Please do not hesitate to reach out and say hello!
Yours faithfully,
Maurice, Saskia & Rick Yardley
Advantages of On-Site Management:
On-site and available throughout the day for all tenant and owner enquiries.
We offer a 6 day concierge service to all residents, guests and owners that will provide us with a point of difference and become a preferred place to live and visit.
Dedicated to managing the apartments within Alexander Lombard Tower, Sienna Apartments & Travancore on the Park
We are 100% committed to specialising and attracting tenants and clientele for your apartments only on-site.
Open to show prospective tenants through apartments at all times, any day and at extended hours.
Quickly develop a relationship with tenants/guests and provide them a level of service not available in traditional residential complexes.
Operating onsite will allow us to keep a close eye on our residents and ensure that your investment is being well cared for.
Encourage and foster a strong sense of community amongst residents via consistent communication and involvement within the complex.
Why our Management is different
A reliable, trustworthy and committed agency that manages, protects and grows your Investment
Let us do the hard work for you
- Two building’s, one market, one focus – Our Managers know the building’s market better than anyone to achieve the highest yields by closely monitoring Melbourne’s rental market to attain any movements in growth and movements of rent.
- The Property & Building Manager is permitted to attend all Annual & General Committee Owners Corporation Meetings on your behalf to keep you up to date with the latest information.
- On-Site Letting Agents are available for urgent repairs and can provide prompt rectification of problems in the unit to the benefit of both Lot Owners and Tenants. We ensure no unnecessary call out fees are incurred by Landlord by simply inspecting the issue first. Our Managers supervise all tradesman and workmanship to warrant the jobs are completed to satisfaction.
You are such a nice and professional manager. We bought apartments in ALT for about 10 years, we had many managers before, you are the best of the best.
Steven.L (Landlord)
ALT & Sienna are professional and dedicated managers. You can trust them to get the job done.
Greg. R (Landlord)
ALT and Sienna On-Site Management are the most professional agents I have dealt with for rental properties. They are attentive, don’t miss deadlines, and will source good tenants at a good rent. They have a can-do attitude and are so helpful in attending to repairs and maintenance. They also know the Travancore area extremely well, and do a fantastic job of keeping the quality of the buildings they keep. I would highly recommend them for property management.
Samantha.J (Landlord)
I am very pleased with Eleanor’s prompt service. She is excellent and is always on top of things. There have been times I have called and either you or Tanima have answered my calls and both of you have always been helpful. With all of you I feel my property is in excellent hands and will not hesitate to recommend your services to anyone.
Sam. N (Landlord)
I was overseas when the current management took over. It took me almost two years before I met Saskia for the first time, but I received the best service and support from the first day. Alt & Sienna Management team is professional, trustworthy and reliable.
Behnoud. T (Landlord)
The ALT & Sienna On-Site Management team are terrific and I would not hesitate to recommend them. The team have managed my apartments from the very beginning and are always professional, friendly and proactive. Both management and staff are activity involved in all aspects of property management and no request or detail is too small. The team are on-site ensuring that any potential issues can be addressed quickly and efficiently. Importantly, the team are genuinely interested in providing the best service possible. I wouldn’t have anybody else look after my apartments.
George. B (Landlord)
I would highly recommend ALT & Sienna On-site Property and Building Management Services to anyone who is looking for a Property Management company that responds quickly and addresses queries and issues. I found myself suddenly in a situation where the previous Property Management company went into receivership and with no one to manage the tenants or the rental related activities of our Leased apartments. I reached out to Saskia Yardley of ALT & Sienna On-site Property and Building Management Services and she responded asap with urgency and total attention. We were able to put in actions to have the same under control within a few days . Since them their services and responses have been consistent and of the highest order based on the experience of managing the apartments in the last 8 years. I would recommend ALT & Sienna On-site Property and Building Management Services without any hesitation for top-class rental property management services .