Contact Details
Reception
After-hours Service Desk
After-hours Site Security
1300 341 341
Address
Reception, 18 Mount Alexander Road,
Travancore, 3032 MELBOURNE VIC
Office Hours
Monday – Friday
9:00AM to 5:00PM
Saturday
9:00AM to 12:00PM
Sundays & Public Holidays
Closed
Important:
Kindly note that we do not monitor emails and website enquiries outside of business hours. For any urgent support required after business hours, please contact our resident after-hours service desk at 1300 891 210. In the event of a fire, police, or medical emergency, please dial triple zero (000) immediately.
For any enquiries regarding repairs or maintenance within your lot (apartment), it is the responsibility of all lot owners to arrange and facilitate repairs with a licensed service contractor. Residents who are renting should contact their agent/rental provider for any such matters.
In the case of urgent maintenance or security concerns related to the common property, please contact our resident after-hours helpdesk to speak with our building security or caretaker. We appreciate your cooperation in ensuring that all matters are addressed promptly and efficiently.