Our Caretakers administer the Owners Corporation Rules to ensure all parties adhere to the relevant rules that apply to living or visiting the complex. The Owners Corporation set out the rights and obligations of all parties involved within the building and have been created to govern a cohesive living environment.
We complete regular travel paths of the complex and report damages or repairs required to the Owners Corporation for attention. Our Caretaking Team supervise all maintenance contractors on-site to ensure the prescribed work is of a satisfactory standard. In the event of an emergency repair, our Caretaking Team are on-site which means we are usually the first to be aware of any maintenance disruption on site – effectively putting the Caretaker in the best position to take action efficiently with the Owners Corporation.
The Caretaker supervises contractors appointed by the Owners Corporation to verify the prescribed maintenance works have been completed. The verification of repairs and maintenance is a vital role for the Owners Corporation to warrant the building is fit for purpose and the work has in actual fact been completed.
We take care in presenting your complex to reach the highest possible standard. Our Caretaking services ensure your building's shared amenities and facilities are visibly immaculate and aesthetically pleasing to residents and visitors. Our goal is to care and service your buildings to protect and maintain your home or investment.
Our reception provides personal assistance to our residents, whether it is details on the complex, or on the local services and activities, we are here to assist.
ALT & Sienna are professional and dedicated managers. You can trust them to get the job done.
ALT and Sienna On-Site Management are the most professional agents I have dealt with for rental properties. They are attentive, don’t miss deadlines, and will source good tenants at a good rent. They have a can-do attitude and are so helpful in attending to repairs and maintenance. They also know the Travancore area extremely well, and do a fantastic job of keeping the quality of the buildings they keep. I would highly recommend them for property management.
I am very pleased with Eleanor’s prompt service. She is excellent and is always on top of things. There have been times I have called and either you or Tanima have answered my calls and both of you have always been helpful. With all of you I feel my property is in excellent hands and will not hesitate to recommend your services to anyone.
I was overseas when the current management took over. It took me almost two years before I met Saskia for the first time, but I received the best service and support from the first day. Alt & Sienna Management team is professional, trustworthy and reliable.
The ALT & Sienna On-Site Management team are terrific and I would not hesitate to recommend them. The team have managed my apartments from the very beginning and are always professional, friendly and proactive. Both management and staff are activity involved in all aspects of property management and no request or detail is too small. The team are on-site ensuring that any potential issues can be addressed quickly and efficiently. Importantly, the team are genuinely interested in providing the best service possible. I wouldn’t have anybody else look after my apartments.
I would highly recommend ALT & Sienna On-site Property and Building Management Services to anyone who is looking for a Property Management company that responds quickly and addresses queries and issues. I found myself suddenly in a situation where the previous Property Management company went into receivership and with no one to manage the tenants or the rental related activities of our Leased apartments. I reached out to Saskia Yardley of ALT & Sienna On-site Property and Building Management Services and she responded asap with urgency and total attention. We were able to put in actions to have the same under control within a few days . Since them their services and responses have been consistent and of the highest order based on the experience of managing the apartments in the last 8 years. I would recommend ALT & Sienna On-site Property and Building Management Services without any hesitation for top-class rental property management services .
