Services

On-Site Property Management & Sales

ALT & Sienna On-Site Management is located On-Site at ALT & Sienna Apartments and provides Owners and Residents Property Management and Sales services. Click here for more information.

On-Site Caretaker

Your Building Management Team has On-Site Building Managers to ensure the ALT & Sienna Apartments maintenance is being carried out and the Common Area’s are maintained to their best condition by the Residents. Please contact 03 9376 7555 or email¬†buildingmanagement@altsienna.com.au if you have any questions or requests.

For after hour building related enquiries, please contact 1300 891 210 and follow the prompts.

For Emergency Assistance,  please dial 000.

Resident Services at Reception

Residents have access to our Resident Services located at the Alexander Lombard Tower Reception. If you have any problems or inquiries, please do not hesitate to visit us reception. Alternatively, please call 03 9376 7555 or email reception@altsienna.com.au

Security

The Owners Corporation of the Travancore on the Park complex contracts Citywatch Security for Security Services on:

Monday-Thursday: 10:00PM to 4:00AM
Friday & Saturday: 9:00PM to 6:00AM
Sunday: 9:00PM to 5:00AM

If you see suspicious activity or require Security in relation to an apartment noise complaint. Please call the on-site security guard on their direct mobile on 0488 100 143.

News
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Scheduled AC Disruption
Building News
Dear ALT Residents, Our Central Heating and Cooling Plant will be temporarily shut down on Friday, 8th May 2020 from 9:00AM to 1:00PM to repair faults identified in the recent quarterly preventative maintenance. Your apartments air conditioning system will be non-operable during this period. Please
New Security Number
Building News
Dear Residents, The on-site security company engaged by the Owners Corporation has provided us with a new mobile number for residents to make direct contact. Please save this number to your address book for future reference should you require security. Our buildings are protected by CityWatch Secu
Social Distancing In Elevators
Building News
Dear Residents, When using the elevators please remember to adhere to Social Distancing rules: 1 PERSON PER LIFT (UNLESS FROM SAME HOUSEHOLD) Please remember to stay 1.5m away from other people when travelling within the building and refrain from congregating in Common Property areas. Due to the thr
Avoid a Building Fire Evacuation During the COVID-19 Crisis
Building News
Dear Residents, Please raise precaution when cooking and avoid unnecessary building evacuations. Your apartment door is a ‘fire rated’ door and required to be closed at all times to prevent the spread of smoke and steam. ALT & Sienna Apartments are equipped with an automatic fire det
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