Moving In & Out

For Residents moving in or out of ALT and Sienna Apartments, please follow the below procedure to ensure your removalist and moving arrangements are not disrupted. It is essential for all residents to follow this procedure to mitigate double bookings.

Step 1

• Please make a Loading Bay and Service Lift booking 48 hours prior to your move. Click here to book now.

Step 2

• Resident Services will confirm your booking via email or telephone within 24 hours and provide you with the corresponding procedure to obtain the ‘priority service’ lift key.

Important Notes

• Moving hours are on weekdays from 9:00AM to 4:00PM and Saturdays 9:00AM to 11:30PM – upon confirmation of Loading Bay & Service Lift Booking availability.
• Residents are prohibited from moving during the hours of 4:00PM to 9:00AM from Monday to Friday and 11:30 pm to 9:00 am on Saturdays.
• All Lift and Loading Bay bookings are offered for a maximum of 2 hours at a time.
• Moving on Sundays or Public Holidays is prohibited
• Residents must be registered before making arrangements and moving in
• Residents must see Reception prior to moving in to participate in the induction to operate the lift in ‘priority mode’ and receive keys for the service lift
• If the above items are not fulfilled, Building Management has the right to refuse the resident from moving despite arrangements with the Residents removalist