Moving In & Out

For Residents moving in or out of ALT and Sienna Apartments, please follow the below procedure to ensure your removalist and moving arrangements are not disrupted. It is essential for all residents to follow this procedure to mitigate double bookings.

Step 1

Step 2

  • Resident Services will confirm your booking via email or telephone within 24 hours and provide you with the corresponding procedure to obtain the ‘priority service’ lift key.

Important Notes

  • Moving hours are on weekdays from 9:00AM to 4:00PM and Saturdays 9:00AM to 11:30PM – upon confirmation of Loading Bay & Service Lift Booking availability.
  • Residents are prohibited from moving during the hours of 4:00PM to 9:00AM from Monday to Friday and 11:30 pm to 9:00 am on Saturdays.
  • All Lift and Loading Bay bookings are offered for a maximum of 2 hours at a time.
  • Moving on Sundays or Public Holidays is prohibited
  • Residents must be registered before making arrangements and moving in
  • Residents must see Reception prior to moving in to participate in the induction to operate the lift in ‘priority mode’ and receive keys for the service lift
  • If the above items are not fulfilled, Building Management has the right to refuse the resident from moving despite arrangements with the Residents removalist

 

News
Stay up to date
Fire Safety Measures
Building News
Since the Lacrosse Building fire incident in Southbank, Melbourne in 2014. Victoria has heightened their safety regulations and encouraged the people living in apartment buildings to think ahead and be prepared in the event of a fire. It is important to know your fire obligations when living inside
Fire Safety on Balconies
Building News
Attention Sienna Residents A company named ‘Simplee Outdoors‘ obtained access into our Mail Room’s over the weekend and delivered a brochure advertising ‘AC Covers’. Please be advised that Owners & Residents are forbidden to cover their AC units as this is a high fi
July Maintenance Tip | AC Servicing
Blogs Building News
Ensure your AC Unit is being maintained annually to avoid disruptions and substantial damages. Our Building Managers are contacted regularly by Owners or Managing Agents regarding faults showing on their AC units. These faults are generated due to lack of maintenance, or none at all. There are also
Insurance – Building Vs Content
Insurance (Building vs Contents) There is often confusion between what is classified as building and what counts as contents when it comes to claiming for items inside a Strata Titled property. This is one of the most asked inquiries we receive as Building Managers from new Owners moving into ALT a
Contact
Get in touch
Name

Email

Message

Office
After-Hours
1300 891 210
Address